Vinted Shoppers Voice Anger Over Size Changes
Members of the platform have expressed outrage after an update resulted in listings displaying inaccurate size information.
The popular resale platform has revised its size classifications for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Reaction
Countless users and merchants have taken to social media claiming that product pages now present an altered size classification compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with similar services.
The platform has recommended to check their listings and adjust the sizing manually when needed, causing user dissatisfaction.
Measurement Approach Changes
Before the change, the sizing featured numerical and alphabetical indicators, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
With some products, the sizing has been recategorised - for example a size L was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, said garments she listed on Vinted with size 14 labels were showing in the marketplace as larger sizing 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Required Changes
A different user, from Derby, explained she became annoyed by the change as she had to manually change the sizing for "all her products".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount following partial earnings loss," she explained.
Marketplace Information
The service features exceeding 100 million members, including 18 million in the UK.
It has become a favored option to second-hand platforms like eBay and Depop.
This is not the initial instance where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options after backlash from users.
